MyDealer

Turn to Us with MyDealer for your 24/7 parts and service support. MyDealer is available any time, and from any device with an internet connection. With MyDealer, you can receive the support your operation needs to save time and optimize performance.

What Can I Do On MyDealer?

• Purchase Genuine John Deere Parts (How Do I Order Parts on MyDealer?)
• Request Service (How Do I Request Service on MyDealer?)
• Update Equipment Records
• Check Your Account Balance (How Do I Check my Account Payments on MyDealer?)
• View Invoices and Purchase History
• Pay Your Bill
• View and Update Your Personal Records
• Review the Status of Repair Work
• Request, Edit, or Accept quotes
• View Equipment Repair History
• Plus Many Other Features

Visit MyDealer Sign-Up and enroll today. It’s your personal key to all your business transactions. Exciting innovations are occurring every day and we at Koenig Equipment, Inc. are committed to offering these in a deliberate business-like manner.

Koenig MyDealer FAQ

What is MyDealer?

It's your own secure private access to our business system.

What is available on MyDealer?

Account - View your current statement amount, print or email any outstanding invoices you may have, and update your profile information. See how easy it is to access!

Equipment - View a list of your current equipment and service history, request service, update or change equipment information, see your equipment repair status, recommended service, and any equipment on service contracts.  Check out this short video to learn more!

Parts – Shop for parts fully integrated with the John Deere parts catalog, get a list of all your parts purchases by part number, and a list of all your invoices for parts.  Watch our short video to see just how easy it is to order parts!

My Quotes – request, review, and accept parts or service quotes

Our Home Page - link to Koenig Equipment, Inc.'s Internet page

Tools - Links to other Koenig resources such as Koenig Rewards and eStatements

My Alerts - news of specials or programs relevant to you

Email us - ability to contact us for special requests or information via email

How do I get there?

Just use this address www.ekoenig.net/ to login.

What if I'm having trouble logging into MyDealer?

If you are experiencing issues logging into MyDealer, you can try these troubleshooting tips.

1. Ensure you are on the correct site. You should see this log in screen.
2. Make sure the browser you are using is the most updated version.
3. If you are still having trouble, try using Google Chrome Incognito mode.
4. If you still can't log in, please click the "Forgot Username or Password" button.
5. For additional troubleshooting tips, please call us at (937)693-5000 and ask for Jody.

What if I don't have a MyDealer account?

Visit MyDealer Sign-Up page to make a request for enrollment. We'll send you an email with your account information.

When can I access MyDealer?

MyDealer is accessible 24 hours a day and 7 days a week – even holidays. Once a day in the late evening the system will be temporarily unavailable while our main computer is backed up. This will usually last less than 30 minutes. Just retry a few minutes later and we should be back on line.

How can I pay my invoices online?

MyDealer has a new feature where you can pay your invoices quick and easy online. Simply go to Invoices and now you have the option to select and pay off individual invoices or make one lump payment. 

Can anyone see my information?

No. Upon enrollment you will be given a unique password. You may continue to use this password or you may create your own new password anytime for additional security.

Is there a charge for using this service?

Absolutely not, you'll be "helping us help you."

What if I forget to disconnect?

MyDealer will disconnect if idle for a period of time greater than 20 minutes (just in case you forget to sign out). In the event this occurs and you're not finished, simply sign in again.