Parts Support for Franklin Area Customers
Ryan Waltz is a Parts Manager at Koenig Equipment's Franklin, Indiana store. With 15 years at Koenig and 18 in the industry, Ryan does not give up on finding the right part to take care of his Customers.
Ryan Waltz
Parts Manager
Ryan has been with Koenig Equipment for 15 years and in the industry for 18. He is a Level 1 certified parts professional, is working toward his John Deere Parts Manager certification, and plans to complete Level 2. He grew up working on his family's farm and has worked on vehicles and equipment for many years.
Ryan is from Shelbyville, Indiana. He enjoys racing with friends at local short tracks, truck and tractor pulls, off roading, and car and truck shows.
Contact
Email: ryan.waltz@koenigequipment.com
Store Phone (Franklin): (317) 738-2250
Store Address: 1280 Sloan Drive, Franklin, IN 46131
Who Ryan Works With
Ryan works mostly with farmers, school districts, and government agencies, and helps anyone who walks up to the counter.
- Row crop farmers and livestock producers
- Homeowners
- School districts and government agencies
Customer-First Approach
Ryan does not give up easily on finding the right parts. That can mean working through different terminology or looking to alternative sources to get the Customer taken care of.
What he enjoys most is the appreciation from Customers when he goes the extra mile to help with their needs.
Going the Extra Mile
During harvest, with a part on back order, Ryan traveled to another Koenig location to pick up a part from a machine on the lot and got the Customer running again.
He has also delivered parts after hours to farmers broken down in the field so they could keep working on the machine.
His ask of Customers: understand that sometimes getting parts on time is out of our control, with so many factors involved today.
Frequently Asked Questions
Which Koenig Equipment store does Ryan Waltz work at?
Ryan works at our Franklin, Indiana store, 1280 Sloan Drive.
What does a Parts Manager at Koenig Equipment do?
A Parts Manager helps Customers find the right parts for their equipment, answers questions about their machines, and works to get them back to work quickly.
What is Ryan Waltz's background?
Ryan has been with Koenig Equipment for 15 years and in the industry for 18. He is a Level 1 certified parts professional working toward his John Deere Parts Manager certification.
How do I get in touch with Ryan Waltz?
You can email Ryan directly from this page or call the Koenig Equipment Franklin store at (317) 738-2250.