Customer
Service ADVISOR™
Need help with your John Deere equipment? Customer Service ADVISOR gives you all the tech info and diagnostic tools you need in one easy-to-use platform. Get started today to keep your equipment running at its best.
Your Complete Technical Manual
John Deere Customer Service ADVISOR™ is a database of operator and technical manuals for those who like to service their own machines. Sold as an annual subscription, Customer Service ADVISOR™ is available in online and offline versions. The offline version is only recommended for skilled technicians.
Is it right for you?
- Do you perform the majority of your own equipment repairs?
- Do you need to utilize an electronic diagnostic tool to connect directly to a machine?
- How often do you need access to technical or diagnostic information?
- Do you just need a technical manual? If so, our parts team can order you one.
Customer Service ADVISOR Comparison
| Feature | Offline* | Online |
| Access to Service ADVISOR™ web page |
Yes | Yes |
| Access Owner's, Repair and Technical manuals |
Yes |
Yes |
| Look up and troubleshoot diagnostic codes |
Yes |
Yes |
| Connect to machine for diagnostics and calibrations |
Yes |
No |
| Works on mobile devices (tablets and smartphones) |
Yes |
*Offline version requires purchase of additional equipment and computer hardware and may be subject to additional support fees.
Get in Touch About Customer Service ADVISOR™
Contact us to learn about Customer Service ADVISOR™ subscriptions and connect with our team who to help you select the right solution for your equipment maintenance needs.
